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Facilities and Access

 

Facilities and Access

We’d like your visit to the Exeter Northcott Theatre to be as comfortable and enjoyable as possible. If you require any assistance please inform the Box Office on 01392 72 63 63 in advance of your visit. Though not essential, you are advised to book in advance so that we can readily provide any assistance. There is level access to the theatre via our front entrance on Stocker Road and via our rear entrance on The Queen’s Drive. The upper levels of the theatre and the auditorium are accessed by a lift.

Please note that Wheelchair seats can only be booked in person or via telephone, and cannot be booked online.  This is because we have to manage the allocation of these seats to ensure that they are fairly allocated to Wheelchair users and their companions.

Disabled patrons may also bring a companion FREE of charge.

Wheelchair Spaces

The main auditorium has 6 wheelchair spaces on Row G.

Toilets

There is level access from Row G to an accessible toilet.

Parking

There are 3 parking spaces for blue badge holders on The Queens Drive, to the rear of the theatre, 10 spaces in Car Park C and 5 spaces at Northcote House. Download a parking and access map here.

Assisted Hearing Facilities

We have recently installed a new accessible hearing system that improves the experience for  hearing-impaired theatregoers by transmitting RF enhanced audio to visitor’s hearing aids, or specially provided headphones, which can be collected from the box office prior to the show.  Visitors can also use the SENNHEISER MOBILECONNECT APP to stream audio content via WiFi live to personal smartphones.  The app can be downloaded free for iOS and android devices from app stores.

Guide / Hearing Dogs are always welcome

If you wish to take your dog into the performance, please let us know when booking your ticket so that we can arrange an adjacent seat. Alternatively, dogs can be cared for by a member of staff.

Autumn 2018

Jack and the Beanstalk
Sat 15 December 2pm

Spring 2019

In The Willows – The Hip Hop Musical
All performances are BSL intergrated.

The Three Musketeers
Sat 4 May 2.30pm

The Mousetrap
Sat 11 May 2.30pm

Captioned Performances

Captioning converts the spoken word into text that provides people with hearing loss access to live performance. In captioning, the words appear on a screen at the same time as they are sung or spoken. Captions also include character names, sound effects and off stage noises. For more information please visit www.stagetext.org

Audio Described Performances

Audio described performances are advertised both on the event pages and on our access page. Audio described performances provide the audience with a description of: the set, the characters, their costumes, scene changes and lighting throughout the performance. The live audio description intersperses with the actors’ dialogue and sound effects. The information will be relayed through specially provided headphones that are supplied by the theatre on arrival. Alternatively, you can use the SENNHEISER MOBILECONNECT APP to live stream the audio description via WiFi to a personal smartphone using your own headphones. The app can be downloaded free for use with iOS and android devices from app stores. 

Autumn 2018

 

Jack and the Beanstalk
Sat 15 December 2pm (Touch Tour at 12.30pm)

Spring 2019 

In the Willows – The Hip Hop Musical
Sat 2 March 2pm (Touch Tour 12.30pm)

The Three Musketeers
Sat 4 May 2.30pm

The Mousetrap
Sat 11 May 2.30pm (Touch Tour at 1pm)

Relaxed & Dementia Friendly Performances

Relaxed Performances create a safe environment for those to enjoy theatre that would not normally have the opportunity to do so. If a member of your family is on the autistic spectrum or suffers from dementia then these performances are designed for everyone to enjoy in a relaxed and welcoming environment.

If you have any queries about access and facilities for people with disabilities please contact the Box Office on 01392 72 63 63.

Autumn 2018
Jack and the Beanstalk
Wed 5 December 11am (Schools Matinee)
Wed 19 December 10.30am (Schools Matinee)
Thu 3 January 11am